FAQs - Something is missing from my order. What should i do?

If you have ordered multiple items it is possible for them to be delivered separately, at different times and possibly on different days. This is because we store items across multiple warehouses and sometimes dispatch items at different times depending on stock levels and manufacturing speeds. You should have received a tracking information email for each dispatched parcel within the same order; please check your tracking information email(s) for further details on your missing item(s).

If you are still unsure of the whereabouts of your missing item please contact us and we will be more than happy to assist you.